Customer Care

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Customer support representative with a headset displayed on a laptop screen, surrounded by chat bubbles. Ideal depiction for customer service in gaming, helping users order the best gaming PCs, most popular gaming builds, and complete PC configurations for 2023. Facilitates assistance for gaming PC reviews, gaming finance, modded PCs, and custom builds for high-performance gaming.

Contact

Call Us

Email Us

RMA Location

Address

Blackout Computers

1125 NE 125th St
North Miami, FL 33161
United States of America

Support
+1 561-962-1890

Customer Support Hours

Monday - Friday: 9:00AM - 6:30PM EST

If you’re experiencing delays reaching us by phone, please feel free to send us an email by clicking the ‘Email Us’ button in the contact section of this page. We appreciate your patience!


CUSTOMER-FIRST
APPROACH

Our priority is always our customers. We’re dedicated to delivering solutions that create positive outcomes for every interaction.

STAY GROUNDED

We come from the same community we serve, and that keeps us grounded. We’re always looking to improve and evolve.

SERVICE THAT STANDS OUT

Our priority is always our customers. We’re dedicated to delivering solutions that create positive outcomes for every interaction.

DEPENDABLE & EFFICIENT

Our service is designed to be responsive, easy to use, and reliable, offering practical tools that empower our customers.

POWER IN TEAMWORK

Our team thrives on collaboration. We share knowledge, strive for constant improvement, and celebrate our successes together.


QUALITY YOU CAN TRUST

Reliability and attention to detail are the hallmarks of our service. We’re committed to offering solutions that you can count on, every time.

Send Your Device for Repairs

Learn how to ship your Blackout PC in for repair.

Replacement Parts Ordering

Order replacement parts for your Blackout device.

Trade-in Program

Trade in your old device for credit on a new system.

Upgrade Options

Explore upgrade paths for your Gaming PC.

Support Center

Access troubleshooting guides and contact support for immediate assistance.

Firmware and Driver Updates

Access the latest updates to ensure your device runs smoothly.